All Mapprints orders are unique. We do not carry inventory and each order is created on-demand for our customers. All orders are by nature custom orders; you designed the product to your exact needs by customizing the layout, design, size, and text. Therefor, all orders have no value except to the individual customer that purchased it. It is for these reasons that we cannot accept returns or cancellations for any product.
We stand behind our products. If your item was received incorrect, damaged, or defective, please send an email describing the defect and include photos of the defect to firstname.lastname@example.org. We will review such requests on a case by case basis.